LG Washer Drum Not Turning? Try these FIXES!

Is your LG washer still running but not turning the drum?

I know it is worrying when the machine fills but the drum leaves the clothes sitting still. I often start by asking you to stop the cycle and check the load, latch, and drum movement, since an overloaded drum or a door that has not latched can keep the drum still.

What to Check When the LG Drum Stops

Start with the easiest checks. If an LG washer drum is not turning, lighten the load, remove trapped items, check the latch, reset it, then test the drive parts.

As you work, the drum won't rotate when a load, latch, or drive problem stops it. The same checks apply when the drum is not agitating, the agitator is not moving, or the motor runs but the drum does not turn.

Make Sure the Washer Locks

Besides this, move clothing away from the LG opening and close the lid or door gently. Wipe detergent from the latch area.

For this check, the machine may fill but leave the drum not agitating when it cannot confirm the lid or door is closed. Never bypass a broken safety switch.

The simple signs around this door latch is easy to miss before you try a harder repair.

Untangle the Laundry

Further, pause the LG washer, remove clothes from a tightly packed tub, and untangle sheets. Spread the remaining laundry loosely.

Remember, try a short empty wash after removing the load. Stop it if you hear grinding or the drum strains without moving.

The LG may gives you a useful clue around this heavy load while you look over the machine.

Check the Seal and Drum Gap

Before you begin, unplug the LG washer and check the visible drum gap, reachable seal folds, or area around the agitator or wash plate. Remove only objects you can reach without taking parts off.

Next, turn the empty drum slowly by hand. A drum that jams or scrapes needs professional inspection.

There is usually a few clues around the LG trapped item as you inspect it.

Inspect a Motor Sound With No Movement

For this check, if the motor runs but the drum does not turn, a belt, coupler, motor part, or control may have failed. The exact drive parts depend on the LG model.

Before you begin, keep the machine unplugged and ask a qualified technician to test it. Contact LG before service when the washer is under warranty.

In many cases, if the drum spins but leaves laundry wet, use the separate checks for an LG washer leaving clothes soaking wet.

These drive system is also worth your attention during your first check.

Disconnect Power for Five Minutes

Next, disconnect the LG washer from power for five minutes, reconnect it, and try an empty wash. This can clear a small error after a power interruption.

For this check, if it stops at the same point again, read our related guide about an LG washer that stops or gets stuck during a cycle.

Conclusion

The simple checks above should help you get a drum that turns normally or decide whether the LG needs service.

• Make Sure the Washer Locks
• Untangle the Laundry
• Check the Seal and Drum Gap
• Inspect a Motor Sound With No Movement
• Disconnect Power for Five Minutes